shipping policy

Please take a moment to review the essential guidelines and terms to ensure the safe and efficient delivery of your goods.

Shipping and Deliveries

A Class Building Materials works hard to deliver your products on time and with efficiency. We offer both delivery and pickup options to give you flexibility and convenience.

Considerations When Placing a Delivery Order

For safety reasons, our delivery drivers are not permitted to enter your property. Many of our deliveries involve heavy items, sometimes weighing several hundred kilograms. Additionally, our trucks are often equipped with heavy loads, making them challenging to operate. To reduce any potential risks to your property, we strictly adhere to delivering within the designated delivery boundary.

Melbourne Deliveries

Orders placed before 12:00 PM can be delivered to any location in Melbourne the following day*.

Same-day delivery within Melbourne is available on eligible orders — call your branch before ordering to confirm: Ravenhall 0450 612 719 or Geelong 0494 657 607.

Geelong Deliveries

Our Corio yard at 1 Industry Place delivers across Geelong, the Bellarine and the Surf Coast. Enter your postcode at checkout to see the delivery price, or call Geelong on 0494 657 607.

Regional Victoria Deliveries

Regional deliveries are made within 72 hours. Ordering ahead of time is strongly advised.

Interstate Deliveries

We deliver all products Australia-wide through our third-party freight partners. Contact us for an interstate freight quote and delivery timeframe.

Click and Collect Service

Stock products are available for pickup during branch opening hours. It is advised to place your order ahead of time to minimise delays. Our sales team will contact you to schedule a pickup time upon receiving your advance order. Please bring your tax invoice when collecting your order.

Delivery Time Frames

Deliveries are made Monday to Friday from 7 am to 4 pm, Saturday from 7 am to 2 pm, and Sunday from 8 am to 12 pm.

Special Orders

Special orders refer to items not kept in regular stock, which may need to be sourced from our suppliers. The required lead time will be confirmed at the time of placing the order. As special orders are made exclusively to fulfil a specific request, they cannot be returned or refunded under any circumstances. Only defective or damaged items may be eligible for return.

Freight Charges

Freight charges cover kerbside delivery only. For safety reasons, our delivery drivers are not permitted to enter your property. Many of our deliveries involve heavy items, sometimes weighing several hundred kilograms, and our trucks often carry heavy loads, so we deliver within the designated delivery boundary to reduce any risk to your property.

We will make every effort to place items in your preferred location; however, this can only be guaranteed if specific arrangements are made in advance, and additional fees may apply. Tell us about site access when you order.

Important: Unexpected events may occasionally cause delivery schedules to change.