A Class Building Materials is on the hunt for a creative, camera-confident Marketing Content Creator to bring our brand to life — based primarily at our Ravenhall store. You'll be the storyteller behind our social presence, capturing everything from in-store moments to real landscaping and fencing projects in the field.

Key Responsibilities

• Plan, film, edit, and publish multimedia content (videos, images, reels, audio) across social media platforms.
• Film and produce customer testimonials and project showcases.
• Drive audience growth, engagement, and reach through trend-led content strategy.
• Write and manage social media copy, and lead content ideation.
• Monitor content performance and provide optimisation insights.
• Travel between store locations and job sites to film landscaping and fencing work.
• Provide support to the sales team as needed.

Key Selection Criteria

• Experience in Australian hardware or trade retail is highly regarded.
• Proven ability to grow a social media audience — not just post content.
• Native fluency with Instagram, TikTok, Facebook, Pinterest, LinkedIn, and YouTube.
• Demonstrated portfolio of short-form video content (Reels, TikToks).
• Experience with Canva, CapCut, or in-app editors; Adobe Creative Suite preferred.
• Comfortable in front of and behind the camera.
• Trend-aware and AI-savvy.
• Strong written communication skills.
• Current driver's licence; own vehicle preferred (fuel expenses covered).
• Full working rights in Australia.
• Willingness to undergo a police check.

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A Class Building Materials is looking for a young, reliable and customer-focused Customer Service Representative to be the face of our Geelong branch. This role suits someone who thrives in a fast-paced environment and genuinely enjoys helping people.

Key Responsibilities

• Welcome customers and handle enquiries in person, over the phone, and via email.
• Process sales transactions, quotes, cash and EFTPOS handling.
• Provide product information and advice to every customer.
• Ensure deliveries are put away and shelves are fully stocked.
• Coordinate with warehouse staff on stock availability and order status.
• Prepare invoices, receipts, and basic documentation.
• Assist with stock control and inventory updates.
• Schedule deliveries and liaise with suppliers when required.
• Maintain a clean and organised showroom and counter at all times.
• Follow workplace health and safety (WHS) guidelines at all times.

Skills and Experience

• A passion for outstanding customer service and relationship-building.
• Previous experience in reception, retail, or customer service (preferred).
• Strong communication and problem-solving skills.
• Basic computer skills (POS systems, Microsoft Office, email).
• Strong attention to detail and willingness to learn.
• Ability to multitask and work under pressure.
• Comfortable working autonomously and as part of a team.

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A Class Building Materials is seeking an experienced High Reach Forklift Operator to join our Ravenhall warehouse team. You'll primarily be operating the high reach, with the flexibility to support broader warehouse operations as needed.

Shifts Available

• Morning Shift: 7am – 2:00pm
• Day Shift: 2:00pm – 10:00pm

Key Duties

• High reach forklift operation (primary focus)
• Tugger operating and case picking
• RF scanning – picking, packing, and inventory tracking
• Put-away and stock replenishment in pick bays
• Loading, unloading containers, and receipting orders
• Pallet stacking, wrapping, and strapping
• Receiving inwards/outwards goods and creating con notes in SAP
• Manual handling up to 20–25 kg
• Follow all SOPs and maintain a clean, organised work area

What You'll Need

• LF Forklift Licence with minimum 2 years' high reach experience
• Tugger operating / case picking experience
• Strong warehousing background with consistent work history
• Experience in a fast-paced warehouse environment
• RF scanner experience essential
• Physically fit and able to sustain manual tasks across a full shift
• Reliable, punctual, and safety-conscious
• Must be willing to complete a pre-employment D&A and functional capacity test

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A Class Building Materials is looking for an experienced Warehouse Manager to lead our Ravenhall operation — someone who's been on the floor, knows how to run a tight ship, and can bring the best out of a team. You'll own the day-to-day operation from receiving through to dispatch, while driving safety, performance, and team culture.

Leadership & Operations

• Overseeing end-to-end warehouse operations across receiving, pick, pack, and dispatch
• Leading daily pre-starts, shift handovers, and operational briefings
• Coaching and developing team members to lift performance and engagement
• Monitoring KPIs, productivity, and workflow to remove bottlenecks
• Managing real-time issues — delays, equipment, priority changes
• Ensuring full compliance with WHS, Chain of Responsibility, and site procedures
• Overseeing dangerous goods storage and handling requirements

Warehouse Operations

• Participating in daily warehouse operations alongside the team when needed
• Picking, packing, and dispatching customer orders accurately and on time
• Loading and unloading inbound and outbound freight

Inventory Management

• Maintaining inventory accuracy and ensuring all transactions are completed promptly in ERP
• Investigating and resolving inventory discrepancies
• Preparing packing lists and shipping documentation

Customer Service & Communication

• Maintaining a customer-focused approach across all warehouse activities
• Working closely with Sales, Customer Service, and Operations to meet customer expectations
• Communicating proactively on stock availability, order priorities, and operational issues

Additionally

• Rostering and staffing to maintain smooth daily operations
• Tracking labour costs and managing overtime
• Leading safety inspections and supporting incident reporting and corrective actions
• Assisting with training and development of warehouse personnel
• Supporting operational planning during peak seasonal demand periods

What's On Offer

• A key leadership role in a growing Australian building supplies business
• Real autonomy to shape how the operation runs
• Supportive, team-focused culture that values safety and performance
• Career progression opportunities as the business continues to grow

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A Class Building Materials is looking for a young, reliable and customer-focused Customer Service Representative to be the face of our branch and support daily operations across our Building Materials showroom and warehouse. This role suits someone who thrives in a fast-paced environment and genuinely enjoys helping people. Competitive pay depending on experience.

Key Responsibilities

• Be the first face customers see as they enter the branch, welcoming them with a warm greeting
• Handle customer enquiries in person, over the phone, and via email
• Process sales transactions and put together quotes for customers, including cash and EFTPOS handling
• Provide product information and advice, ensuring every customer receives an outstanding experience
• Ensure hardware/tools deliveries are put away and shelves are fully stocked
• Coordinate with warehouse staff to check stock availability and order status
• Prepare invoices, receipts, and basic documentation
• Assist with stock control, including data entry and inventory updates
• Maintain a clean and organized hardware area, counter, and showroom at all times
• Follow workplace health and safety (WHS) guidelines at all times

Skills and Experience

• A passion and ability to deliver outstanding customer service and build great relationships
• Previous experience in reception, retail, or customer service (preferred)
• Strong communication, relationship-building, and problem-solving skills
• Basic computer skills (POS systems, Microsoft Office, email)
• Strong attention to detail, good organizational skills, and a willingness to learn
• Ability to multitask and work under pressure
• Ability to work autonomously as well as being a team player

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